Keep the Community Focused
The LanGeek Community is a place to help improve LanGeek.
Use this community to:
- report bugs
- suggest improvements
- request features
- request content
- ask questions about LanGeek features
- discuss issues related to using LanGeek
- ask about LanGeek language content when needed
This is not a general social forum, and it is not a replacement for LanGeek’s learning tools.
Please avoid unrelated discussions, casual social posts, spam, or general language-learning questions that are not connected to LanGeek content or features.
Post in the Right Category
Choosing the right category helps the LanGeek team review your post faster.
| If you want to… | Post in… |
|---|---|
| Report something broken | Bug Reports |
| Suggest a feature or improvement | Feedback & Ideas |
| Request new words, examples, grammar topics, or content | Feedback & Ideas |
| Ask how to use LanGeek | Questions & Help |
| Ask about LanGeek dictionary, examples, or grammar content | Language Questions |
| Read official updates | Announcements |
If your topic is in the wrong place, LanGeek staff may move it.
Search Before Posting
Before creating a new topic, please search the community first.
Your bug, idea, or question may already have been posted by someone else.
If you find an existing topic, it is usually better to reply there instead of creating a duplicate.
Write Clear Titles
Use a title that explains the issue or idea clearly.
Good titles:
- “Audio does not play on the dictionary page”
- “Add filters to saved words”
- “Request: more example sentences for phrasal verbs”
- “Progress is not syncing between website and Android app”
Avoid vague titles:
- “Problem”
- “Help”
- “Bug”
- “Important”
- “Please fix”
Give Enough Details
Clear posts are easier to review.
When reporting a bug, include:
- where the problem happened
- what happened
- what should have happened
- device and browser/app
- screenshot or screen recording, if useful
When sharing an idea, include:
- what you want added or changed
- what problem it solves
- where it should appear
- why it would help users
When asking for help, include:
- what you are trying to do
- where you are stuck
- what you already tried
- screenshots, if useful
Do Not Share Private Information
Most forum posts are public.
Do not post:
- passwords
- private email addresses
- payment details
- invoices
- order numbers
- account access information
- screenshots showing private account or payment data
- personal information about yourself or someone else
Issues that require private account information should not be handled in public forum posts.
If you need help with a private account-related issue, contact LanGeek support:
info@langeek.co
LanGeek may remove sensitive information from posts, but users are responsible for what they choose to post publicly.
Be Respectful
You may disagree with an idea, report a problem, or criticize a feature, but keep your message respectful.
Do not post:
- insults
- harassment
- threats
- hate speech
- personal attacks
- mocking beginner mistakes
- aggressive or abusive replies
Focus on the issue, not the person.
Do Not Spam or Advertise
Do not use the community for:
- spam
- unrelated links
- self-promotion
- advertising
- referral links
- repeated duplicate posts
- automated posting
- phishing or suspicious links
Posts that look like spam may be removed.
Do Not Post Illegal, Harmful, or Inappropriate Content
Do not post content that includes or promotes:
- illegal activity
- malware or phishing
- adult or sexual content
- copyright infringement
- impersonation
- attempts to bypass or abuse LanGeek systems
- scraping or automated misuse
- harmful or misleading instructions
Keep Language Questions Related to LanGeek
Language questions are allowed when they are connected to LanGeek content, such as:
- dictionary entries
- example sentences
- grammar explanations
- vocabulary lists
- translations shown on LanGeek
- possible content errors
This community is not intended for general homework help, essay writing, translation requests, or broad language tutoring.
Help Us Keep Discussions Organized
LanGeek staff may:
- edit topic titles
- change categories or tags
- merge duplicate topics
- close topics
- remove off-topic replies
- remove sensitive information
- hide or delete posts
- restrict or suspend accounts when needed
These actions help keep the community useful and organized.
Use Feedback Responsibly
Feedback and ideas are welcome.
When giving feedback:
- explain the problem clearly
- describe the improvement you want
- give examples when possible
- avoid demanding or aggressive language
- understand that not every request can be built
LanGeek may review, merge, use, reject, or delay ideas depending on product priorities.
Use Screenshots Carefully
Screenshots are helpful, especially for bugs.
Before uploading a screenshot, check that it does not show:
- email addresses
- payment information
- invoices
- account details
- private messages
- personal information
Crop or hide private information before posting.
Respect Moderation Decisions
If a post is moved, edited, merged, closed, or removed, it is usually done to keep the community organized, safe, or focused.
If you think a moderation action was made by mistake, contact LanGeek:
info@langeek.co
Include your forum username, the topic involved, and a short explanation.
Follow the Terms and Privacy Policy
By using the LanGeek Community, you should also follow:
These explain the rules for using the forum and how community-related data is handled.
Final Note
The best way to help LanGeek is to post clearly, stay respectful, and keep discussions focused on improving the platform.
Thank you for helping us make LanGeek better.